Effective Date: August 16, 2010
Privacy Notice
This website is owned and operated by Kraft Foods Global, Inc. At Kraft Foods, we recognize that visitors to our site may be concerned about the information they provide to us and how we handle that information. We've prepared this website Privacy Notice to address those concerns. This notice relates only to information collected through this website.
Information We Collect
Aggregate and Non-Personal Information
We collect certain aggregate and non-personal information when you visit our website. Aggregate and non-personal information does not relate to a single, identifiable visitor. By collecting this information, we learn how to best tailor our website to our visitors.
Cookies
Like many companies, we use "cookies" on our website. Cookies are bits of text that are placed on your computer's hard drive when you visit certain websites. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site.
When you visit our website, cookies are placed on your computer. We use cookies to tell us, for example, whether you've visited us before or if you're a new visitor and to help us identify site features in which you may have the greatest interest. We collect this information to enhance your experience on our website.
The "help" portion of the toolbar on most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Remember, though, without cookies, you may not be able to take full advantage of all of our website features.
Web Beacons
Certain pages on our site may contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.
Log Files
As is true of many websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, referring/exit pages, operating system, date/time stamp, and the URLs of the pages you visit. We use this information to analyze trends and to identify and solve hardware and software problems as they arise. We may link this automatically-collected data to your personally-identifiable information for the purpose of determining your interests and to offer you goods or services that we believe may be of interest to you.
How We Use Personally-Identifiable Information
We may use the information you provide to contact you from time to time. For example, we may (i) send you promotional materials and other communications you request, (ii) respond to your comments or questions, or (iii) contact you if needed while processing a product or service you requested through our website.
How We Share Personally-Identifiable Information
We do not sell or otherwise disclose personally-identifiable information about our website visitors, except as described here. We do not share your personally identifiable information with unaffiliated third parties for their own marketing purposes without your consent.
We may share the information with service providers we have retained to perform services on our behalf. For example, we hire a service provider to operate this site, and we hire service providers to help us run promotions and provide customer service. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
Links To Other Websites
This website may contain links to other websites. We provide these links solely for your convenience and information. Different websites have different privacy practices. You should always check the privacy notice of the specific site you're visiting to understand the privacy practices associated with that site.
How We Protect Personally-Identifiable Information
The security of personally-identifiable information is important to us. We maintain administrative, technical and physical safeguards to protect against unauthorized use, disclosure, alteration or destruction of the personally-identifiable information we collect on this website.
WHAT TO DO IF YOUR COPYRIGHT HAS BEEN INFRINGED
Kraft Foods respects the intellectual property rights of others. Pursuant to Title 17 U.S.C. § 512, as amended by Title II of the Digital Millennium Copyright Act (the "Act"), Kraft Foods has implemented procedures for receiving written notification of claimed copyright infringements and for processing such claims in accordance with the Act. To file a copyright infringement notification with us, you will need to send a written communication that includes substantially the following (please consult your legal counsel or see the Act to confirm these requirements):
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material. Providing URLs in the body of your notice is the best way to help us locate content quickly.
- Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted.
- A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by you, the copyright owner, your agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that you, as the complaining party, are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Such written notice should be sent to our designated agent as follows:
Kraft Foods Global, Inc.
Law Dept.
Three Lakes Drive
Northfield, IL 60093
Attn: Copyright Administrator
Please keep in mind: Under Section 512(f) any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.
Updates To This Privacy Notice
We may change or update portions of this Privacy Notice at any time. Please check back from time to time so you are aware of any changes or updates to the notice. We will indicate the notice's effective date on the first page of the notice.
How To Contact Us
If you have any questions about this Privacy Notice, you can contact us at:
Kraft Foods Global, Inc.
1 Kraft Court
Glenview, IL 60025
Attention: Consumer Relations
1-866-538-7341
